Thank you for shopping with us! We strive to provide the best digital products and services. However, we understand that sometimes you may need to cancel an order or request a refund. Please read our Cancellation and Refund Policy carefully before making a purchase.
Before you ask for a refund from Redstartheme, please follow these steps:
- Carefully review the instructions provided with each product, including any general guides and video tutorials, if available.
- If you encounter any issues, please contact us, and we will do our best to assist you.
However, we also expect you to fully understand the product you’re purchasing and be aware of your rights regarding refunds.
Einfosoft(redstartheme) provides a refund option within 7 days of your purchase.
You are eligible for a full refund if the purchased product is not as displayed, does not match the demonstration, or lacks the features described on the sales page.
Refunds will not be issued in the following cases:
- If you no longer use the item
- If you’ve changed your mind about the purchase
- If you accidentally purchased the wrong item (e.g., choosing the HTML version instead of the Angular version)
- If the template or product doesn’t suit your project’s needs
- If you’re unsure how to use the template or product, or are having difficulty with integration
- If you’re uncertain whether a product is right for you, we recommend contacting our sales team before making a purchase. They can help guide you to the best choice.
- Refund requests will not be accepted if submitted more than 7 days after the purchase date.